Designing for Agentic AI: How UX Shapes Intelligent Behaviours

Agentic AI is changing the way we design. Instead of systems that simply answer, we’re now working with AI that plans, acts and makes decisions on behalf of the user.

This talk breaks down what that shift really means for UX designers, how it affects user expectations, and the new patterns we need to design intelligent behaviours with clarity and safety.

I’ll walk through practical ways to design for autonomy, from guiding the AI’s goals and limits to creating interfaces that support oversight, trust and correction.
We’ll look at real examples of agentic experiences in the tools you already know, plus simple ways to prototype agentic flows through vibe coding.

You’ll leave with a clear framework for shaping agentic AI that feels powerful, transparent and genuinely helpful without losing the human at the centre.